In a world where, if you had lead a good life, you would have a fast trip to the next stage of existence, something is terribly wrong. Manuel Calavera, a sort-of lost soul who is working towards his ascension by being a travel agent in The Land of the Dead discovers that either he is given all the clients which had lead evil lives (and therefore would have to wait a very long time to reach the next stage) or that someone is holding back on all of the good cases that would speed up Manuel's ascension. Fed up with this, Manuel decides to find out what exactly is going on. Is there something going on with the free passes (that very good people get)? And if so, who is behind it? And why?